Unsolicited Packages? You Might Be Targeted by a ‘Brushing’ Scam – Here’s What to Know

When an Amazon package filled with beet chews unexpectedly arrived at Ray Simmons’ doorstep, he was left puzzled. Initially, he wondered if a family member was playing a prank intended to encourage him to eat healthier. However, this surprise was no joke.

Understanding Brushing Scams

It soon became clear to Simmons that he had unwittingly fallen victim to a scam known as “brushing.” This fraudulent scheme aims to exploit consumer data and manipulate online product reviews, according to the U.S. Postal Inspection Service (USPIS). While receiving an unsolicited package may seem like a harmless occurrence, it raises significant concerns about privacy and security.

The brushing scam typically involves third-party sellers on e-commerce platforms who send low-value items to individuals whose names and addresses are easily accessible online. After shipping these items, scammers proceed to create fake five-star reviews using the recipient’s name or a made-up profile that closely resembles the recipient’s identity. Their ultimate goal is to artificially inflate the seller’s product ratings and visibility, thus boosting sales.

U.S. Postal Inspector David Gealey noted, “These individuals didn’t order anything; they received it and usually it’s a low-value household item. The scammers have your personal information, which they can easily find with a quick online search. Your details are readily available on the web.”

While the brushing scam may not immediately lead to financial loss, it’s alarming as it signifies that personal information—such as names and addresses—is being exploited without consent. That information may be circulating among malicious entities or stored in unsecured databases, further increasing the risk of identity theft or fraud.

Concern only deepens when the recipient does not take necessary steps to mitigate these risks. Ignoring the red flags associated with unsolicited packages can have severe consequences, making consumers vulnerable to more dangerous scams.

The Threat of QR Codes

According to postal inspectors, the actual peril often arises when these packages come with a QR code. Recipients may be tempted to scan the code for more information or to confirm the delivery, but these codes can lead to malicious websites. Such sites can compromise personal data, install harmful malware, or attempt to phish for sensitive information.

Gealey cautioned consumers against scanning any QR codes from unfamiliar sources, stating, “These QR codes can potentially direct you to a malicious site.” Luckily for Simmons, his package did not have a QR code, but the experience still prompted him to take precautionary measures to safeguard his Amazon and banking accounts.

Steps to Take When You Receive an Unordered Package

If you find yourself in the situation of receiving an unexpected package, it may signify that your personal information is being misused. Here are some key recommendations from the USPIS on how to protect yourself.

Do not scan QR codes: As previously outlined, scanning QR codes from unknown sources could lead to disastrous outcomes, including the theft of personal data or installation of dangerous malware onto your devices. Avoid any interaction with these codes.

Do not return the item: There is no legal obligation to return unsolicited items. You are free to either keep or dispose of the package. It’s advisable not to follow any instructions enclosed with the item.

Check your financial accounts: Immediately review your bank and credit card statements as well as your online shopping profiles to ensure there has been no suspicious activity. This is a vital step in confirming that your accounts remain secure.

Report the package: Notify your local police department, the USPIS, and/or the Federal Trade Commission about the unsolicited package. Reporting it can aid authorities in their investigations and help prevent others from falling victim to similar scams.

Why Awareness Matters

Given the rising incidences of brushing scams, awareness is essential for protecting personal information. Individuals should routinely monitor their accounts and minimize sharing their personal data online wherever possible.

Additionally, exercise caution when engaging with unsolicited communications or promotions and remain vigilant regarding the security of your online purchases. Knowledge and precaution can go a long way in preventing the negative impacts of these types of scams.

As consumers, understanding the methods used by scammers can empower individuals to defend against such predatory tactics. By recognizing the signs of brushing and responding appropriately, one can help safeguard their private information and help others do the same.

Conclusion

In an age where online shopping is prevalent, the risks associated with unsolicited packages warrant serious attention. It is crucial to remain aware, informed, and proactive in safeguarding your personal information. Each unexpected package may be a sign of something more concerning, making it essential to take the right actions promptly to protect yourself.